Suggested Features

Could you add a feature to export orders daily with production links? This would make fulfillment more convenient since we primarily collect orders on a day-by-day basis.

If you can implement the clipping mask that we are uploading on Customily to be vector file(eps/pdf) that is scalable, and it's not losing quality when exported as the current situation, because the clipping mask is a photo. I'm sure this will be of great benefit to all current companies using this feature, and also for new clients of yours as well. With the current scenario, the edges of the clipping mask and not smooth, and we have to flag those orders and redo them, which conflicts with the point of using Customily to generate the production files. You can see on the attached photos, what we get and what we need.

As for now, when adding two or more products that contains a Customily configuration into a Shopify bundle the customization added by the customer won't follow into the order and there are no production file created. It would be really, really great if it was possible to have Customily-products added to Shopify Bundle. Bundles are a really effective way to make upsells.

Please could you add the functionality to embed order details somewhere in the ACTUAL production file image (NOT the production URL), such as the Shopify order number. This would be a game changer for us...! We do our own printing / production, and the order number is our artwork identifier. We print all artwork on a huge film (DTF), so we need an identifier. Currently we add it manually and it is very time consuming..

If there was a way that you all could allow for us to mark a template as Digital and then once the customer personalizes the item and pays you all make the link available to them on the order status page. This would open up an entirely new world of possibilities for all of us we would be able to offer print at home options like greeting cards, wall art, invites ect. This would of course also require that you all allow for faster downloads so the customer can access their item quickly.

Hello, For the image upload function, we can limit the number of pixels per image to achieve minimum image quality. However, this may block many customers who are not equipped with a suitable smartphone. This is why it would be interesting to add enhancement and upscaling options to both VanceAi and Cutout Pro. They could then be combined with the other functions already presented (Remove background, Cartoonize and Face cutout). Thank you !

Please can we have a feature whereby each customer image upload area can have a maximum size which we can set. We have a product where customers can upload 15 photos onto the front cover. If each image is 15 mb then the size of the production file is ridiculous. In fact, until this feature is implemented we are going to have to remove such multi photo options from our website. Thank you

For example, I would love to be able to get DXF and EPS output for the same order.

A system to re upload the files directly on the ftp (currently accessed via Cyberduck). At the moment this has to be done by updating the order using the "Generate new print file" tool in the order in customily. What I want to do is to be able to upload a replacement print file and overwrite the existing file with a file that has the same name. This would mean we can quickly deal with small issues on customer artwork without losing time to generating artwork. In theory, this would help reduce load on your servers too.

For example, on an address, we need the customer to enter each component separately (street, city, state, zip), but we need them to all be in one line. Right now, we can't because Customily cannot autoformat and space the separate text fields appropriately based on the length of each address component.