Suggested Features

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Recently, OpenAI announced the launch of the “Instant Checkout” feature within ChatGPT. Users can now search, select, and pay for Shopify products directly inside ChatGPT without being redirected to third-party platforms. This suggests that AI tools are becoming a major new traffic channel. However, since customized products usually require customers to select personalization options before checkout, integrating such products into Shopify with this feature may present some challenges. I’d like to confirm with you: Does Customily have any integration plan or roadmap for AI tools like ChatGPT as they expand into e-commerce? Should we start researching and preparing for such integration in advance? Looking forward to your thoughts. Thank you! News： ChatGPT Launches “Instant Checkout” to Enable Shopping Within Conversations OpenAI has officially introduced the “Instant Checkout” feature in ChatGPT, allowing users to search for products, place orders, and complete payments directly within conversations—without being redirected to third-party e-commerce platforms. For example, when a user asks for “ceramic housewarming gifts under $100,” ChatGPT generates a product list with images, prices, and purchase links. Users can then select product options, enter payment details, and complete transactions seamlessly through Apple Pay, Google Pay, or Link. Order confirmation and shipping details are also displayed within ChatGPT. Currently, available products come mainly from Shopify merchants, including brands like Glossier and Spanx. At this stage, the feature only supports single-item purchases and is limited to users in the United States. Importantly, product recommendations are based on query relevance and context, without paid ranking. OpenAI will collect fees from merchants via agreements for each completed transaction. Additionally, OpenAI has introduced a “Parental Control” feature, allowing parents to set stricter content filters, disable memory, and limit usage periods for enhanced safety of younger users. The feature is now available on both web and mobile versions of ChatGPT.

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I would like to automatically retrieve the _customily-production-url: from orders, but I am unable to extract this value using Google Sheets. When I export orders from Shopify, the file does not include a column for _customily-production-url:. As a result, I have to manually access Customily to get the production URL. Is there a way to automate the process of retrieving this information directly from Customily?

Is it possible to connect an API key to Fotor OpenAI?

Currently, if the customer clicks the "Buy Again" button in Shopify, the items in the previous order are re-added to cart, but Customily data from the previous order doesn't come through with the order after checkout.

Please add WHCC as a partner on Customily so that I can integrate My shopify store.

I'm not sure if this a Customily thing or a Shopify thing but I'd like to have the ability for customers to pay for and download the print file from their carts. Print files are big business on Etsy and I think if we offer this on our Customily stores it could be an extra revenue source.

It would be great to have the ability to publish products directly through the Amazon Integration. This would save so much time and make the process smoother!

Develop a solution to integrate Customily with both the EU and US shops using merchOne, or find a workaround to ensure full functionality and personalization features for both markets.