Suggested Features

预览图显示所有默认选项效果（比如可以上传默认图片或初始文字，但不占用上传图片的按钮或文本框，上传图片和文本框位置依旧是未输入任何值的格式，和设置初始值不一样。可参考“tee”的显示效果

When someone is personalizing the product, I want to show them a live preview on different images at the same time, not just 1 image. For example, product from different angles, or in a use situation.

This will help us better understand how we can serve our customers better and make our products better.

I'm using a background removal option in my design. And placed a initial image on the field below. But every time the product pages open we get two problems: It consumes a background removal credit it takes long to the background to desapear, making it confusing to the client (find attached files) Is it possible to set a condition there like: Initial image with background permanently removed already here. Your initial image will always be without a background, and you will only consume a credit here, at Customily backend. Or maybe just to be able to Right a message there, like: Your image here. That's a needed solution, once background removal is an important feature offered by Customily. Don't know how to make the best out of it, if its hard to showcase instinctively to clients. Hoping for a positive response. Juliana

In phone preview modal its better and important feature for the customer is auto move to next step by double click on swtach image or design etc.. instead press arrow (next step) manually also currently the arrow that identifies the next and pervious steps is not clear at all its better to have the next and pervious written above the arrow .Honestly,some of my friends who visited my page didnot notice the arrow that indicates the next step.

Today I encountered a rate limit issue even though I had configured my own Spotify API key in Customily. After reviewing Spotify’s official documentation and community reports, I’d like to share the following insights and a suggestion for improvement: 🔍 Background & Limitations Spotify API uses a rolling 30-second rate limit window. If too many requests occur within any 30-second period, it returns an HTTP 429 error (Too Many Requests). While the exact limits aren’t officially published, developers generally observe: Per user token: Up to 100 requests/hour Per application token: Up to ~25 requests/second 💡 Suggestion to Improve Stability To enhance the stability of the Spotify music component in Customily, I believe there are two possible approaches: Request higher rate limits from Spotify (Though approval depends on Spotify and may not be guaranteed.) Allow merchants to configure multiple Spotify API keys If Customily could rotate between multiple keys (e.g., Key A for request 1, Key B for request 2, Key C for request 3...), the overall request frequency per key would be reduced. For example, I’ve already created two Spotify API keys myself, but I currently have to switch them manually — which is inefficient and error-prone. Implementing such rotation logic on the Customily side would significantly reduce rate-limit risks and improve the reliability of the music component for all users.

Mobile Modal Preview needs some imporovements in term of UX. As it is now it's a bit hard to navigate through steps, because arrows are too close, + close and zoom button take a lot of useful space. Attaching my concepts (it's not perfect and needs improvement, but I think something like that will be good idea).

My team and I were discussing whether "Fill Area" was a better choice for our customers' Image Uploads or not. With it turned off, a customer may not use the full space, but with it turned on, they may lose some parts of their image they don't want cropped, and there's no way to see what's missing. Another program I use for customization, ROES, defaults to Fill Area, but if the customer tries to move the image, it shows the ghost of what they will lose outside of the bounds until they deselect the image. I think this would be a great feature for Customily, and would reduce confusion and mistakes on what the finished product will look like.

When You press Zoom button - preview becomes super sharp and clear. Can you make an optional setting like "Better Preview Quality", so people can choose between loading speed and preview quality.

A lot of Customer's want to Preview their Customization in the Cart when we were going through our Hotjar sessions. Right now the only option in customily is to add a <a> tag that opens a new tab. We as a business want to keep the customer in our site and decrease any frictions so that we can get that sales. I wanted to see if we can implement a popup preview of the personalized product in cart. It would really help the customers and also the business owners.