Currently you only allow a .EPS file to be uploaded as a vector within the template creation. A lot of people files are in .SVG format, so allowing these to uploaded would be much easier. An example being, a lot of us use lightburn to trace our images to turn into vectors. From lightburn we can only export as SVGs or DXFs. To then utilise these within Customily, we have open table in adobe illustrator and then convert to .eps.