Uploaded Photo Thumbnail
under review
t
tim
We have custom styling for this. Changing it will break our styling and possible loss in sales until we fix it.
When you launch a feature could it be optional? Maybe a switch for legacy/new in the settings.
Augusto D'Amario
Hello tim! Thanks for the callout. We understand the importance of maintaining consistency with custom styling.
If we do release this feature, rest assured it will be optional, allowing you to choose between the legacy styling and the new thumbnail feature based on your preference.
t
tim
Augusto D'Amario tnx
Augusto D'Amario
under review
Augusto D'Amario
Hello Ada Thank you for sharing additional insights. We truly value your input, and we understand the significance of a preview feature for customer reassurance.
I want to assure you that we are actively considering a set of enhancements to elevate the overall shopper experience, and the addition of a preview of the uploaded photo is certainly on our radar.
If you have any more thoughts or specific features you'd like to see, we'd love to hear them!
A
Ada
Augusto D'Amario: FOr months I can see your app has lots of updates for user side, but not for customer experience. I have a lot of customers emailing and ask the did not know if their pictures uploaded successfully or not. Then they abandon cart
Augusto D'Amario
Ada, you bring up a valid point, and we're actively addressing it.
For the preview of uploaded photos, could you specify where you find it most crucial? For instance, would it be beneficial in the listing next to the field or in the Shopping Cart? Your example would help us tailor the feature to best suit your needs. Thanks for your input!
Jessica
Augusto D'Amario: its more beneficial in the listing. Right after customer uploads her photo, it will show like the picture I attached above. From where customer can see her uploaded picture with the options to edit or remove if needed
A
Ada
This feature is from TeeInBlue.
It's very useful for customers. My customers keep emailing and asked if their photos were uploaded successfully.
If this feature is not supported by Customily in the near future, I consider to switch to TeeInBlue.