Multiple users in an account | Voters

Multiple users in an account

in progress

Giles Taylor

Give permissions to employees

Created by Augusto D'Amario

April 8, 2023

Jackal

Dear Customily Team,
Hello!
I would like to inquire about when sub-account-level control will be available for the Core Modules (Libraries, Option Sets, Products, and Store Management). This feature is essential for our team’s management and collaboration, and I would appreciate any information about the development schedule or estimated release date.
Thank you very much!
Best regards

Augusto D'Amario

Dear Jackal ,Thank you for reaching out! I’m happy to share that access management is already available for 'Templates' and 'Libraries': https://customily.canny.io/changelog/team-user-restricted-mode-released
Additionally, we’ll be launching access control for Store Management and Option Sets in the next couple of weeks.
We appreciate your interest in this feature and will keep you updated as we roll out these improvements.

Jackal

Augusto D'Amario
Dear Augusto,
Thank you so much for your prompt reply and for sharing this information! I am truly delighted to hear that Customily has already implemented access management for “Templates” and “Libraries,” and that you are about to launch access control for “Store Management” and “Option Sets.” Your team’s efforts and rapid progress in this area are truly commendable.
I believe this news is not only a great relief for us but also something that will excite many other sellers using Customily. For teams like ours, having more granular control over “Store Management” and “Option Sets” will significantly enhance our efficiency and collaboration. Especially when multiple team members need to manage different modules simultaneously, this feature is absolutely essential.
I sincerely hope this feature can be launched as soon as possible because we are indeed in urgent need of this improvement to optimize our management process. This is currently our top-priority requirement, and I believe it holds the same importance for other sellers as well.
I truly appreciate all your efforts and dedication! We will closely follow the progress of this feature and look forward to staying in touch with you. Please feel free to reach out if you have any updates or need feedback from users.
Thank you once again for your reply and the hard work of your team!
Best regards,
Jackal

Augusto D'Amario

Merged in a post:

Each user should be only able to view and edit their own design.

CLEMENT JAW

I hope your app can create a few accounts to log in to, just like Shopify, so different people who log in will only be able to access and view the design created by them, will not be able to see other people's designs. We will engage a few designers, we find that this feature is a need for a store with a few staff. For security reasons, we don't wish any staff could view or even edit the design not done by them.

March 19, 2025

Jackal

Hello, Augusto D'Amario,
Thank you for the update on the permission controls for the Template module! This feature is highly valuable for our business. However, we have noticed that other core modules (Libraries, Option Sets, Products, and Store Management) still lack account-level permission isolation.
This functionality is crucial for us and many other merchants as well. Do you have any plans to introduce permission controls for these modules? If so, could you share an estimated timeline?
Thanks!
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Xin chào, Augusto D'Amario,
Cảm ơn bạn đã cập nhật về tính năng kiểm soát quyền hạn cho mô-đun Mẫu! Đây là một tính năng rất quan trọng đối với doanh nghiệp của chúng tôi. Tuy nhiên, chúng tôi nhận thấy rằng các mô-đun cốt lõi khác (Thư viện, Bộ tùy chọn, Sản phẩm và Quản lý cửa hàng) vẫn chưa có tính năng phân quyền tài khoản.
Chức năng này rất quan trọng đối với chúng tôi và nhiều người bán khác. Bạn có kế hoạch triển khai kiểm soát quyền hạn cho các mô-đun này không? Nếu có, bạn có thể chia sẻ thời gian dự kiến không?
Cảm ơn!

Augusto D'Amario

Update: We've just released the 'Restricted' user type called Collaborator. You can now control your collaborator's access to Templates.

Note: Templates created by the collaborator are automatically added to their granted list. The owner can later revoke access if needed.

Jackal

Augusto D'Amario
Congratulations on the successful launch of permission controls for the Template module! This enhancement significantly improves security and collaboration efficiency. However, we noticed that other core modules (Libraries, ​Option Sets, ​Products, and ​Store Management) still lack permission configuration capabilities. The current partial implementation may lead to:
​Incomplete Security Coverage: Unauthorized access to critical data (e.g., product details, store settings) could result in data breaches or accidental modifications.
Requests:Please share the development timeline for permission controls in these modules.
Trân trọng cảm ơn!

Augusto D'Amario

Update: The first release of 'Restricted' mode, which will allow you to manage Template access, is just around the corner. Stay tuned!

Jackal

Augusto D'Amario when？

Augusto D'Amario

Jackal: We're aiming for today, or early next week at the latest. 💪

Jackal

Augusto D'Amario Awesome! Looking forward to the new feature! 😊

Augusto D'Amario

Update: We plan to introduce a 'Restricted' user type, allowing the owner to specify which templates the user can access.

Next, we will extend this restriction to other assets, including Libraries, Option Sets, and Products.

Jackal

Augusto D'Amario

I noticed you mentioned plans such as introducing a 'Restricted' user type and extending restrictions to other assets like Libraries, Option Sets, and Products. I'm really interested in these features. Could you please tell me when exactly these functions are going to be launched?

Jackal

Hello,
As a seller, I’m very interested in whether Customily has plans to introduce a data isolation permission feature. Specifically, will there be an option to set access permissions for sub-accounts or staff accounts, ensuring that each user can only manage their own designs without accessing others’?
Is this feature currently in the development pipeline? If so, when can we expect it to be released? Looking forward to your response. Thank you!
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Xin chào,
Là một người bán hàng, tôi rất quan tâm đến việc liệu Customily có kế hoạch giới thiệu tính năng phân quyền cách ly dữ liệu hay không. Cụ thể, liệu sẽ có tùy chọn để thiết lập quyền truy cập cho tài khoản phụ hoặc tài khoản nhân viên, đảm bảo rằng mỗi người dùng chỉ có thể quản lý thiết kế của riêng họ mà không thể truy cập thiết kế của người khác?
Tính năng này hiện có nằm trong lộ trình phát triển không? Nếu có, khi nào chúng tôi có thể mong đợi được phát hành? Rất mong nhận được phản hồi từ bạn. Cảm ơn!

Jackal

Hello,
Thank you for your continued efforts in developing the "Multiple Users in an Account" feature. We have noticed that sub-accounts can now be added, but this functionality is still quite limited. To better achieve data isolation, we urgently need the ability to set permissions for sub-accounts to control user operations and access rights.
Additionally, we noticed that the progress of this feature seems rather slow. Similar software like Customall, CustoMeow, and Teeinblue has long implemented account permission isolation. We hope Customily can accelerate its product development to better meet user needs. Could you share any updates on when this feature will be available? We hope it can be implemented as soon as possible. Thank you!

Augusto D'Amario

Hi there! We've just launched a beta version that lets you add sub-users. If you're interested in testing it, feel free to reach out at augusto@customily.com

Jackal

This multi-user permission feature is something we have been eagerly anticipating! As a superuser of Customily, I deeply understand the importance of permission segregation in team collaboration. Especially as team sizes grow, the current unified permission mechanism may bring potential risks in terms of security and management. For example, having all team members access and modify all templates and options could lead to accidental operations or data loss.
Role-based permission management would not only protect the team's design assets but also improve overall efficiency. For instance, allowing different team members to access and manage only their assigned parts while giving administrators the ability to oversee and make adjustments would greatly optimize team collaboration workflows and enhance data security.
I noticed that this feature has been marked as "In Progress," which is fantastic news! We are eagerly looking forward to seeing it implemented soon. Could you share if there is a specific timeline for its release? This functionality is critical for our team, and we plan to test and adopt it immediately once it is available to enhance our workflow.
Thank you to the Customily team for your continued efforts! We look forward to further updates and would be happy to provide more suggestions and feedback to help improve this feature.

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