If you can implement the clipping mask that we are uploading on Customily to be vector file(eps/pdf) that is scalable, and it's not losing quality when exported as the current situation, because the clipping mask is a photo. I'm sure this will be of great benefit to all current companies using this feature, and also for new clients of yours as well.

With the current scenario, the edges of the clipping mask and not smooth, and we have to flag those orders and redo them, which conflicts with the point of using Customily to generate the production files.

You can see on the attached photos, what we get and what we need.