Adding an Informational Popup for Options
千
千 浪
I hope you’re doing well.
I’d like to ask about the feasibility of a feature related to improving the customer’s purchasing experience.
Is it possible to add an informational popup (info tooltip / modal) to options in Customily?
In our real use cases, we often have related or bundled purchases, such as a main product combined with a gift box, upgraded packaging, or add-on items. When customers select an option, they may not fully understand what that option includes, which can lead to confusion or hesitation.
If there could be a small icon or “?” button next to the option, allowing customers to click and view a popup explaining:
What exactly the option includes
Whether it is an add-on or affects the final physical product
Recommended purchase scenarios
I believe this kind of explanatory popup could help:
Reduce customer confusion
Lower pre-sale inquiries
Improve conversion rates for related add-on items