You can now add a
personalization preview
to your
Thank You
and
Order Status
pages in Shopify!
When enabled, buyers will see a visual of their personalized product right after placing the order — reinforcing confidence and reducing post-purchase questions.
🛍️ This helps:
  • Reinforce buyer confidence
  • Reduce “What did I order?” questions
  • Improve post-purchase experience
💡 The preview is shown automatically when the order contains a Customily item with saved personalization.
⚙️ How to enable it:
  1. Go to your Shopify admin → Checkout > Customize
  2. Open your active configuration (e.g. Customily 2.0 configuration)
  3. In the Apps section, drag the Customization Image block into:
  • Thank you page
  • Order status page
Also, check out the help article for the setup guide.
📸 Here’s how it looks once enabled:
Group 13 (2)
Here’s how to enable it visually.
App Block - Preview in Order Status and Thank You Pages